- Why does positioned.careers require extensive details about my career story?
- Every sentence in your generated resume must be based on information you provided, as this is what the audit gate reviews before releasing your resume. The more detailed your story, the better the system can work; it doesn’t invent information to fill in gaps.
- What’s the “audit gate”?
- Before downloading a resume, each line is verified against your provided facts. If anything cannot be verified, it’s flagged, and you must resolve the issue before the resume can be downloaded. This process ensures accountability similar to defending every statement in an interview.
- When is a credit used?
- A credit is deducted when you generate a tailored resume, not when you download it. If the audit identifies a problem before download, fixing the issues and rerunning the audit is included in the credit you have already spent. Revision rounds are limited under our policy.
- Why don’t you show a match score or fit percentage?
- A score simplifies a complex decision into a single number, concealing more than it reveals. Instead, for each requirement in a posting, we indicate whether your experience is evidenced, partial, or absent. This approach lets you see precisely where you stand and make your own judgment, rather than relying solely on an arbitrary score.
- Will this create experience I don’t have?
- No, the system only uses the information you provide about your career story and uploaded resumes. If a requirement isn’t supported by what you’ve shared, it’s marked as a gap, not fabricated.
- Should I still create and submit a resume if I don’t have measurable results?
- Yes, it’s common for resumes not to include measurable results. Only about 1 in 10 resumes in a 2025 study of over 18 million contained them. Our system works with the information you provide, presenting your transferable experience honestly without creating titles or numbers that aren’t there.
- Can I upload multiple old resumes?
- Yes, you can upload as many as you like. The system combines all of them into a single, unified profile, so you don’t need to re-enter your history for each version.
- What document formats are available for download?
- You can download DOCX and PDF files, as well as a plain-text version designed for job-board application forms that may distort rich formatting.
- What happens to the credits I purchase?
- Credits are always valid and are used one per resume created. Revising an existing resume (within the in-product limit) does not require additional credits. Please note that all purchases are final; see our Terms of Service for more details.
- Is my data used to train AI models?
- No. We use Anthropic’s Claude API to generate and audit your resume content. Per Anthropic’s commercial terms, your data is not used to train their models. See our Privacy Policy for the full detail on what we collect and who we share it with.
- What details will you never include on my resume?
- Your age, photo, marital status, religion, race or ethnicity, national origin, disability or health condition, Social Security number, criminal record, or salary history beyond one optional reference field are not to be included. This rule is automatically enforced by the product and cannot be disabled.
